General Terms and Conditions of Sale
These general terms and conditions define the rights and obligations applicable to orders placed on this online store.
Products
The essential characteristics of the products are indicated on the product pages. Customers are encouraged to review them before placing any order.
Prices
Prices are indicated inclusive of all taxes, unless stated otherwise. Any potential delivery fees or additional charges are specified before the order is confirmed.
Order
Before confirming their order, the customer can review the details of their cart, correct any errors, and confirm their purchase.
Payment
The accepted payment methods are indicated during the ordering process. The order is confirmed after payment validation or according to the conditions specified at the time of purchase.
Delivery
The delivery areas, estimated times, potential restrictions, and applicable fees are specified before the order is finalized.
Right of Withdrawal
The consumer generally has a 14-day right of withdrawal, except for exceptions provided by law. Detailed terms are available on the page dedicated to the right of withdrawal.
Legal Warranty and After-Sales Service
The consumer benefits from the legal warranty of conformity applicable to goods, digital content, and digital services when relevant.
Any applicable commercial warranties, assistance, or after-sales services are specified when they apply.
Complaints
For any complaints, the customer can contact customer service via the contact details provided on the Contact page or in the legal notices.
Applicable Law
These terms are governed by Belgian law, unless a mandatory provision applicable to the consumer states otherwise.
